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Office  Accounting 365
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  FAQ's (frequently asked questions)  

The following are typical questions we often hear from new customers before they decide to purchase Office Accounting 365 systems (just click on the question of interest to view answer - please allow popups on this page if requested):

  1. Can we produce profit & loss (operating statements) and balance sheets for multiple divisions and departments comprising our organization? Yes. In fact, our program (assuming your chart of accounts is logically based on GAAP standards) will "roll-up" complete sets of financial statements so accounts all tie together the way they should.

  2. Does your system allow us to setup our own chart of accounts and project management/job cost structure? Yes. Our systems use a 4-segment GL account number, that insures at the detailed level of all source transactions, revenues and expenses tie together between the GL and other modules.

  3. Are detailed audit trails provided for all types of tranasactions, regardless of source? Our system provides a broad range of detailed audit trails and drill-down capabiliites so that your auditors and senior management can be assured there is proper and complete documentation built-in to support all financial balances and reports. The system also includes an extensive error tracking and system usage log, by user.

  4. Are there any limits on the number of records we can maintain for our customers, vendors and/or employees? No. The only practical limitations would be overall physical database size; in extraordinary cases, we can upgrade your system to the largest Microsoft SQL Server databases provided for general business use in the U.S..

  5. Can we easily modify the reports built into the system? Yes. In fact, one of the major reasons eTEK builds our applications around the Microsoft Office platform is to allow users to go as far as their imagination and capabilities can take them (for example, there is no practical limit on the range of management reports and pivot table graphs and "dashboards" that can be incorporated into your implementation). Importantly, our programs can be easily extended to use the Internet so employees, customers and vendors can easily communicate into/and out of the system.

  6. How hard is it to integrate your system with some of our existing in-house programs and applications? eTEK is one of the nation's leading providers of "open source" accounting & business management software applications. By definition, this translates into flexibilty to integrate with almost any other application so long as the data inside that application can be defined/exposed. Your web-based implementation of OA365 allows you to install and use your virtual remote desktop for other programs (let's discuss what you need).

  7. What much does your software cost? How is training, support and implementation billed? Pricing is based on the number of concurrent users. In general terms, for mid-range, multi-user systems, OA365 pricing runs approximately 50% less that major competitors such as Microsoft Dynamics, and others. For smaller organizations, complete accounting packages for 1-3 users can be licensed for less than $5K including training and support. To request a Quick Quote for your organization, please click here.

  8. I am concerned about the security of my system and its confidential data. We fully understand that but please consider the following:

    Our hosting center provides hosting services for over 250 customers in 8 different countries. We are confident that our center is 100%+ focused on maintaining a reliable hosting infrastructure while applying our Microsoft expertise to make sure your solution is stable, secure and highly available.Our hosting platform is built on a combination of Microsoft software and Dell hardware.

    They maintain an active relationship with their respective enterprise support teams to ensure we are up to date with the latest software, server, and storage technologies. By standardizing on Dell hardware throughout our infrastructure our hosting center is able to maintain a comprehensive inventory of spare parts for all our servers, including hot swappable disks and power supplies.

    Keep in mind ... YOU are in 100% control of your OA365 system on a dedicated server used by your organization. And you can lock access down to specific unique IP addresses in addition to log-on credentials as well as the application level security our programs provide where you specifically define and control who has access to what.

    Click here to download/view/print Corporate Brochure (info about eTEK International, Inc. a Colorado Corp. who develops & supports Office Accounting 365).